Technical Writing

Are you searching for expert technical writing services or then experienced technical writers on contract? At ibruk Consulting, we specialize in designing, creating and delivering precise and compelling technical documentation tailored to your business needs.

Our technical writers have both extensive writing experience AND industry experience across various domains. This enables them to understand the specific needs of your business as well as the user. The result is clear, concise, accessible and actionable content that enhances the usability of your products, services, and processes.

Why Choose ibruk for Your Technical Writing Needs?

Experienced technical writers who have worked on different types of technical documents across multiple industries. This enables them to leverage various industry best practices to transform complex technical information into user-friendly content.
Robust and proven processes that help us efficiently manage the documentation lifecycle. These processes also help our clients realize benefits of adopting a scientific approach; for example, uncovering unnoticed gaps in documentation, discovering previously undefined user requirements, leveraging existing technical content in different contexts, etc..
Expertise in information design AND proficiency in an array of tools and technologies helps us design a technical writing deliverable that best meets the needs of the user and the organization.
Custom solutions and engagement models that align with your specific business needs. Whether you need to outsource your technical writing requirements, or need experienced technical writers on contract to augment your team, we have a solution for you.
A growth mindset that keeps us moving ahead and learn new tools, technologies and methodologies that can improve the effectiveness of our technical communication solutions.
Want to know more about our work as a technical writing company?
We have showcased some noteworthy projects as a series of technical writing case studies.
View Case Studies

Indicative List of Technical Writing Deliverables

Modern-day technical content is a key element of the overall user experience (UX) and transcends boundaries of traditional technical communication deliverables. As a result, our technical writing team focuses on designing and delivering user, business and technical content in a form that is immediately useful and accessible to the user.

Our technical writers have experience in:

User documentation : User manuals, product guides, online help, customer onboarding guides tutorials, product walkthroughs, demos, simulations, etc.
Technical documentation: Code references, API guides, installation guides, deployment guides, configuration guides, parts manuals, maintenance manuals, etc.
Support content: FAQs, knowledge bases, troubleshooting guides, etc.
Training content: Instructor-led training (ILT), elearning, microlearning, synchronous/asynchronous learning, hybrid/mixed-mode courses.
Policies and procedures (SOPs) across multiple industries
Technical and business marketing content: Blogs, articles, white papers, case studies, web content, etc.
UX writing: Microcopy for labels for user interface elements, on-screen/in-app instructions and messages, etc.
Content for conversational user interfaces (CUIs or Conversational UIs)

Some Technical Writing Tools & Technologies We Use

Print Documentation

Adobe FrameMaker

Microsoft Word

Google Docs

eLearning/Video Software

Adobe Captivate

iSpring Suite

Articulate Storyline

Articulate 360

Online Help/References

Madcap Flare

Adobe RoboHelp

Help+Manual

Confluence

DokuWiki

ProProfs

Paligo

Document360

WordPress

Screen Capture Tools

TechSmith SnagIt

XML/Structured Documentation Standards

XML, XSL-FO and XSLT

DITA

S1000D

DocBook

XML/Structured Documentation Editors & Tools

Oxygen XML Editor

Markdown

Structured Adobe FrameMaker

Antenna House Formatter

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