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Case Studies

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Technical Writing Projects

Engagement Model Deliverables Application Tools
A World Leader in Financial Information and Solutions
Dedicated Offshore Technical Writing Team
  • User manuals
  • Online help
  • API documentation
  • Custom output generators
Multiple trading and analysis tools for:

  • Equity
  • Realty
  • Commodities
  • Fixed income
  • Adobe FrameMaker
  • Adobe RoboHelp
  • Mif2Go
  • Microsoft Office
A World Leader in ATM Manufacture and Financial Solutions
Contract Technical Writing Services – Onsite
  • User manual
  • Installation manual
  • Configuration manual
  • Disaster recovery
  • Core banking
  • Payment gateways
  • Author-it
  • Adobe FrameMaker
  • Microsoft Visio
A World Leader in Elevators
Contract Technical Writing Services – Offsite
  • Maintenance manuals
  • Operating demos
Elevators
  • DITA
  • DITA-OT
  • XML Editor
A Leader in Heavy Vehicles
Contract Technical Writing Services – Offsite
  • Setup a Single Sourcing Framework
  • Converted Operations Manuals to DITA
  • Customized DITA Plug-in for PDF Generation

Worked with Multi-Lingual Content

  • Truck
  • Tipper
  • DITA-OT
  • XML Editor
  • Antenna House Formatter
  • PTC Arbortext Editor
A Leading Pricing Solutions Developer
Dedicated Offsite Technical Writing Team
  • Installation manuals
  • Configuration manuals
  • User manuals
  • API references
  • Online help
  • Setup a Single Sourcing Framework
  • Converted documentation to DITA
  • DITA Plug-in for PDF
  • DITA Plug-in for WebHelp
Price Management Solutions Suite
  • Microsoft Office
  • Adobe RoboHelp
  • XML Editor
  • DITA
  • DITA-OT
A Fortune 50 Medical Devices and Pharma Company
Dedicated Offsite Technical Writing Team and Contract Technical Writing Services – Offsite
  • Business requirements
  • System requirements
  • Test cases
  • Test plans
  • User manuals
  • Online help
  • Training manuals
  • Interactive demos
  • Distributor connectivity application
  • Sales force operations automation software
  • Compliance software
  • Strategy planning tool
  • Custom Remedy ITSM installation
  • Contract management system
  • Distribution Operations analytics Solution
  • Transport delivery tracker
  • Microsoft Office
  • Microsoft Visio
  • Adobe RoboHelp
  • Adobe Captivate
A Leading Manufacturer of Networking Equipment
Dedicated Offshore Technical Writing Team
  • User manuals
  • Technical reference
  • Routers
  • Modems
  • Adobe FrameMaker
  • Microsoft Office
A Leading Indian Telecom Company
Contract Technical Writing Services – Onsite
  • Engineering specifications for service rollout
  • User manuals
  • Technical manuals
  • Troubleshooting guides
  • Multiple corporate connectivity and communication solutions
  • Microsoft Office
  • Microsoft Visio
  • Adobe Acrobat
A Leading Travel and Hospitality Solutions Developer
Contract Technical Writing Services – Offsite
  • User manuals
  • Online Help
  • Travel and Hospitality Management Software for operators and travelers
  • Microsoft Office
  • Adobe RoboHelp

 

 

Instructional Design and Courseware Development Projects

Engagement Model Deliverables Solution/Topic Tools
A Fortune 50 Medical Devices and Pharma Company
Contract Instructional Design and Courseware Development Services – Offsite
  • Training plans
  • Interactive presentations
  • Trainer’s guides
  • Student guides
  • Quick reference guides
  • Software demos and simulations
  • Sales force management software
  • Distributor connectivity software
  • Business strategy planning application
  • Compliance workflow application
  • Custom Remedy ITSM implementation
  • Microsoft Office
  • Microsoft Visio
  • Adobe Captivate
  • Adobe RoboHelp
A Leading Japanese Bank and Financial Services Provider
Contract Instructional Design and Courseware Development Services – Offsite
  • Course design
  • Student handbook
  • Instructor Presentation
3-day Foundation Course in Finance
  • Microsoft Office
  • Visio
A Leading French Bank
Dedicated Offshore Instructional Design Team
  • Course design
  • Student handbook
  • Instructor Presentation
Demos and Simulations for various internal software applications
  • Microsoft Office
  • Adobe Captivate
A Leading Global eLearning Services Provider
Contract Instructional Design and Courseware Development Services – Onsite
  • Instructional design
  • Course design
  • Lesson plan
  • Storyboards
  • Learning aids
  • Assessments
5 e-learning courses on Microsoft Office SharePoint 2010
  • Microsoft Office
  • Microsoft SharePoint
  • Microsoft Visio
  • Custom Microsoft Learning Tools
A Leading Training Services Provider in Australia
Dedicated Offshore Instructional Design Team
  • Instructional design
  • Course design
  • Lesson plan
  • Storyboard
  • Demos and simulations
3 X 40-Hour e-learning courses on MCTS Exams on Microsoft SQL Server
  • Microsoft Office
  • Microsoft Visio
  • Microsoft SQL Server
  • Adobe Captivate
A Leading Training Services Provider in India
Contract Instructional Design and Courseware Development Services – Offsite and Onsite
  • Instructional design plan
  • Course design
  • Storyboards
  • Audioscripts
  • Assessments
  • 1 X 10-hour course on AutoCAD
  • 1 X 10-hour course on Electrical Engineering
  • 1X 10-hour course for Paralegal Sectretaries
  • 1 X 10- course on English Composition
  • 5 X 1-hour courses on Law Enforcement and Criminology
  • 2 X 1-hour courses on Medical Ethics
  • 6 X 1-hour courses on Information Security
  • 200 hours course on Insurance
  • Converting 8 textbooks to elearning
  • Creating 4 online courses for a community college
  • 6 x 50-hour courses on Management
  • 11 x 8-hour courses on a variety of subjects
  • Microsoft Word
  • Microsoft Visio
  • Microsoft PowerPoint
A Leading Contract Employment Services Provider in India
Contract Instructional Design and Courseware Development Services – Offsite
  • Training plans
  • Student guides
  • Trainer guides
  • Interactive presentations
  • eLearning topics
  • 4 X 100-hour courses on:
  • The Indian Banking and Finance System
  • Association of Mutual Funds of India Certification for Mutual Fund Agents
  • Insurance Regulatory Development Authority Certification for Insurance Agents
  • NSE’s Certification in Financial Markets (NCFM)
  • Microsoft Office
  • Microsoft Visio
  • Adobe Captivate
  • Articulate
  • Sound Forge

 

 

Translation Case Studies

Engagement Model Deliverables Solution Source Content Format
A Fortune 50 Medical Devices and Pharma Company
Contract Translation Services
  • Policies & Procedures
  • User requirements
  • System requirements
  • Project plans
  • User documentation
  • Presentations
Translation of over 150 documents (over 500,000 words) in 4 months:

  • Japanese to English
  • English to Japanese
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Adobe Acrobat
A Leading Oil & Gas Company
Contract Translation Services
  • Technical specifications
  • Design documents
  • System requirements
  • Project plans
  • Email communications
  • Parts manuals
Translation of ~12,000 words a month:

  • Norwegian to English
  • English to Norwegian
  • German to English
  • French to English
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Adobe Acrobat
  • CAD/CAM drawings
A Leading Manufacturer of ATMs
Contract Translation Services
  • Technical specifications
  • User requirements
Italian to English
  • Microsoft Word
  • Adobe Acrobat
A Leading Indian IT Services Provider
Contract Translation Services
  • RFP
  • Response to RFP
  • French to English (43,000 words in 3 days)
  • English to French (1,00,000 words in 7 days)
Microsoft Word
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