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Whether you are looking to outsource your technical writing requirements or then looking for skilled and experienced technical writers on contract, you have come to the right place. Do write to us at info@ibruk.in or call us on +91 9820054581.

At ibruk, we specialize in providing comprehensive technical writing services that are tailored to meet the specific content needs of businesses across diverse industries. Our skilled and experienced technical writers create content with a focus on the user and the end objective. The result is clear, concise, accessible and actionable content that enhances the usability and understanding of your products, services, and processes.

Some Technical Writing Deliverables We Create

Modern-day technical content is a key element of the overall user experience (UX) and transcends boundaries of traditional technical communication deliverables. As a result, our technical writing team focuses on designing and delivering user, business and technical content in a form that is immediately useful and accessible to the user.

Our technical writers have experience in :

  • User documentation such as user manuals, online help, product walkthroughs, demos, simulations, etc.
  • Technical documentation such as code references, API Guides, installation guides, deployment guides, configuration guides, etc.
  • Support content such as FAQs and knowledgebases.
  • Training content for instructor-led training (ILT), elearning, microlearning, and hybrid/mixed-mode courses.
  • Policies and procedures (SOPs)
  • Technical and business marketing content such as blogs, articles, white papers, case studies, etc.
  • UX writing such as microcopy for labels for user interface elements, on-screen/in-app instructions and messages
  • Content for conversational user interfaces (CUIs or Conversational UIs)

Want to know more about our work as a technical writing company? We have showcased some noteworthy projects as a series of technical writing case studies.

What Sets Us Apart from Other Technical Writing Companies   

  • We put user and business requirements front and center in everything we do. Our technical writers start every project with user and business analysis
  • Robust and proven processes that help us be effective and efficient when creating the documentation. These processes also help our clients realise benefits of adopting a scientific approach; including uncovering unnoticed gaps in documentation, previously unknown audiences, leveraging existing content in different contexts, and more.
  • Combining our expertise in information design with our proficiency in an array of tools and technologies to design a technical writing deliverable that best meets the needs of the user and the organization.
  • Working closely with with subject matter experts and supplementing it with independent research to improve the quality of information.
  • Constantly striving to learn new tools, technologies and methodologies that can improve the effectiveness of our technical communication solutions.
  • Adopting a writing style that is best suited for a particular purpose and delivery platform.

Some Technical Writing Tools and Technologies We Use

Print Documentation

  • Adobe FrameMaker
  • Microsoft Word
  • Google Docs

Online Help/References

  • Madcap Flare
  • Adobe RoboHelp
  • Help+Manual
  • Confluence
  • ProProfs
  • Paligo
  • Document360
  • WordPress
  • DokuWiki

Screen Capture Tools

  • TechSmith SnagIt

eLearning/Video Software

  • Adobe Captivate
  • iSpring Suite
  • Articulate Storyline
  • Articulate 360

XML/Structured Documentation Standards

  • XML, XSL-FO and XSLT
  • DITA
  • S1000D
  • DocBook

XML/Structured Documentation Editors & Tools

  • Oxygen XML Editor
  • Markdown
  • Structured Adobe FrameMaker
  • Antenna House Formatter